Complaint information
  • Author: Viggom
  • Date: 10.28.2013
  • 0
 (Votes #: 0)

PODS - Complaints / Reviews / Scam Reports
Pods damages furniture - 16' moving and storage Pods

This is a Complaint / Review about PODS.

Pods simply by the nature of its twisting and shifting every time it is picked up or moved damages furniture. Depending on location, your contents will be exposed to extreme heat or cold. Specifically heat (white marks) on furniture finish. The pods insurance policy they sell you only covers contents when the exterior of pod is damaged. The movers they recommend (Moving Staffers/Albertsons Movers) to pack the pod reimbursed us $144.90 for a $1,700 repair bill. They give you a % of what they deem the weight of each piece is. So 2 deep gouges on an inlaid mahogany table was reimbursed at $24.

Pods will not inform you of all this... Until after the fact, with no accountability. A quality customer service company would inform customers of all this up front. Not pods. They are just sales driven, with no accountability after the fact.

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Complaint author: Viggom

Offender: PODS

Country: USA
State: All USA

Category: Miscellaneous

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