Complaint information
  • Author: smartial
  • Date: 10.28.2013
  • 0
 (Votes #: 0)

Fresh Aire Duct Cleaning - Complaints / Reviews / Scam Reports
Be careful about this scam - Vent cleaning and inspection

This is a Complaint / Review about Fresh Aire Duct Cleaning.

We purchase a full vent cleaning, with camera inspection and dryer vent cleaning from this company.

Upon arrival and without using a camera that was supposed to be used, their technician immediately stated that our vents were seriously dirty and he would need to use a brush, a service that was not included in the purchase. Of course, this went against the service we purchased through Leaving Social. He was extremely insistent and pushy saying that I could not be sure that my heating duct would be appropriately cleaned without it. It was ironic because he was talking about a vent that was taken apart and inspected a few days earlier. After 15 minutes of arguing, his helper performed the work and they both left not to be seen again and did not give us the certificate of cleaning that we were expecting.

I consider the $ for this service to be a waste of money as I could have easily performed the work that was done. The company misrepresented their service and I consider this to be a scam aimed at selling extra service as soon as the technician enters someone's home. I would advise potential buyer of this deal to stay away from it.

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Complaint author: smartial

Offender: Fresh Aire Duct Cleaning

Country: USA
State: All USA

Category: Miscellaneous

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