Complaint information
  • Author: lcaspe
  • Date: 09.28.2013
  • 0
 (Votes #: 0)

Wesley Berry Flowers - Complaints / Reviews / Scam Reports
Flower Delivery

This is a Complaint / Review about Wesley Berry Flowers.

My oldest son recently passed away and I wanted to have a nice arrangement for the funeral. I called Wesley Berry Flowers because they came up on the search engine as an entity close to the area where the funeral was being held. As this was a once in a "lifetime" order I quizzed the sales person I spoke to several times to be sure that they flowers would be delivered on time. Each time I received a positive response. They never made it!!! When I called Wesley's customer service I was placed on hold while they tried to call the contractor, who didn't answer repeated calls, and then when I asked for a return call so I could go to the funeral service I was told that they couldn't do that because of a call que! I will NEVER do business with these people again. Even a refund for their lack of service is a pain! (The only reason I chose delivery services as the category is because they didn't have one for screw ups!)

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Complaint author: lcaspe

Offender: Wesley Berry Flowers

Country: USA
State: All USA

Category: Miscellaneous

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