Complaint information
  • Author: Frances
  • Date: 09.16.2013
  • 0
 (Votes #: 0)
09.16.2013

Boost Mobile

I have seen other reports of them not returning money when you cancel your service but they also will not refund money on your account when you are an existing customer. I called several times and the first problem is getting through to a live person. You have to select the option of other services and then you have to hit zero (which is not actually listed as an option). I got transferred multiple times while everyone told me of course they could process my refund but they had to get someone else to handle it. Eventually they just hung up on me. I finally got someone who told me that they couldn't give me a refund under any circumstances. If you sign up with them, DO NOT put extra money on your account and do not expect them to be easy to contact.


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Complaint author: Frances

Country: USA
State: California
City: Irvine
Address: 8845 Irvine Center Dr , Ste 200
ZIP code: 92618-4248
Phone: 9493364000, 8664027366, 8882667848
Site: www.boostmobile.com

Category: Miscellaneous

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