Complaint information
  • Author: Carmel
  • Date: 09.11.2013
  • 0
 (Votes #: 0)


I ordered a free sample of Lift and Glo Pro for which I was asked to pay £1.99 postage. This arrived but I noticed on my statement that I was charged a second time, £1.95, 'Buy Lift and Glow'. Then on 22nd August I saw on my statement that I had been charged £84.71.
On the same day an email arrived telling me that their 'company's courier cann't make the delivery of parcel'.
Reason: Postal code contains an error
Service: Three day shipping
Number of parcel: QKC1Q3A6VP
They also sent an attachment which couldn't be downloaded. Then they added that I would be charged $8.88 dollars every day after 20 days for keeping it. Their terms and conditions then stated that I would be sent another one every three months at this same 'low rate' unless I cancelled.
When I tried to reply to the email it was sent back 'postmaster failure'.
I have been to the bank and cancelled my card but they can't return my money because I didn't cancel in time. On the original site there was no mention of another parcel or of cancelling - it was simply a free sample.

Thank You for reading of this Complaint / Review.
Complaint author: Carmel

Country: USA
State: West Lothian
City: Linlithgow
Address: P.O. BOX 13511
ZIP code: EH49 7YH
Phone: 448081890973

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.