Complaint information
  • Author: Marylyn
  • Date: 09.8.2013
  • 0
 (Votes #: 0)

i was billed $20.00( 2 separate charges of $10.00) for an address change for myself and my son. I went online and googled change of address and their site came up first WITH the USPS logo on it and I thought I was on the official post office site and went ahead and changed my address and was billed the $10.00 apiece. A month ago, I had to change my address the first time I moved(I moved twice in a month), and when I did, I must have gone to the official Post Office site, because they only charged me $1.00 each change. When I saw the difference in price, I called the number on my bank statement and I got a very disagreeable woman on there who gave me a hassle when I asked her why the charge was ten dollars.
She then said I had to have gone on their site or they wouldn't have my info and I argued that I had gone to the Post Office site. But she told me theirs is the very first site showing on the browser and it is. But I don't understand why they are allowed to have the Post Office logo(USPS) on it. they scam you into thinking that it's the Post Office and then they charge you $10.00 each request.

Thank You for reading of this Complaint / Review.
Complaint author: Marylyn

Country: USA
State: Ohio
City: Cincinnati
Address: 7770 Cooper Rd, Ste 20
ZIP code: 45242
Phone: 8882081966

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.