Complaint information
  • Author: Kevin
  • Date: 08.30.2013
  • 0
 (Votes #: 0)
08.30.2013

APL*Apple iTunes Store

I discovered two charges to my debit card for $40.00 each to I tunes stores. I immediately called the number on my bank statement and was connected to Apple support. I do not own any Apple products. I was told someone had set up an I tunes account and used the debit card to purchase 2 Gift cards, then immediately redeem them. I was also told that they could do nothing, except close the account. When I requested the IP address from where the purchase was made, I was refused due to Apple's Privacy Policy. I questioned if it was supposedly my account, and my credit card, why was there any issue is providing me with the IP address where they apparently were satisfied enough that I was making the purchase to take the money out of my account. I was told I would have to get a suponea to get the IP address, Apple is a accessory after the fact in my opinion as they are protecting the person that stole my credit card.


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Complaint author: Kevin

Country: USA
State: California
City: Cupertino
Address: 1 Infinite Loop
ZIP code: 95014
Phone: 4089961010, 4089742042, 8007672775, 8006927753
Site: www.apple.com/itunes

Category: Miscellaneous

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