Complaint information
  • Author: Spoile
  • Date: 01.16.2013
  • 0
 (Votes #: 0)
01.16.2013

Vanguard - Complaints / Reviews / Scam Reports
Total Fraud, Said they would cancel and refund the $39 they took from my father, THEY DIDN'T

This is a Complaint / Review about Vanguard.


I started watching my Elderly Fathers checkign account about a year ago, I noticed a $39 charge for VANGUARD, 303-920-1616 He didn't know anything about it, i called to see what it was, when I asked they hung up. I called again and got a message machine. I continued to call over the next couple days and finally got someone, I asked them to produce something saying that my father had said that they could take from his checking account whenever they wanted, They couldn't, They took $39 out on 3/22/12 and then another $39 out on 4/3/12 $78 out in 10 days, I finally got them to tell me that they would cancel the automatic transaction but would not refund any of the money, Well here it is 1/16/13 and they just took out another $39 out of his account, so I called the number 303-920-1616 When they answered I asked them first of all what they did? and how they got my dads permission to take from his account. They Hung up on me again. When I called back I got a machine that said that they were closed for the day and to call back in the morning. I sent an E-mail to the Attorney General of Colorado and a few other people. I assume that a scam company like this doesn't really care what anybody does. but soemone needs to do something about these scum bags that prey on the elderly. I will continue to press the Attorney General until he does something or the company refunds my fathers $78 plus the $39 they just took out. WATCH OUT


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Complaint author: Spoile

Offender: Vanguard

Country: USA
State: Colorado
City: Denver
Address: 1333 W 120th Ave Ste 108
Phone: 3039201616

Category: Miscellaneous

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