Complaint information
  • Author: missy
  • Date: 11.19.2011
  • 0
 (Votes #: 0)

My Money was stolen out my account and put into somebody else account.

This is a Complaint / Review about Netspend.

My paycheck was deposited in my netspend account on Nov 16,2011 at 10pm . Which I recevied a text alert like always even when I make transactions.Nov 17,2011 at 11pm why I was sleeping I received a text alerts stating my alerts have been deactived,if I didnt authorize this contact netspend. Of course netspend is close at this time of the night. On Nov 18,2011 at 1145am I went to the atm on my lunch break to withdraw money. It stated insuffcient funds.How could that be I just had 1,358.73 in my account. I called netspend immedately. And was told my hard earn money was transferred to another account the person with the other account name was ISAIAH LEWIS.At this time Im screaming and demanding they give me my money back. I had never authorize for my money to be taken out my account. I tried logging into my account and was blocked out..Once I was able to log in . I was devasted. This person had made 7 transaction from my account to his. back to back. first one 75.00 2nd 525.00 3rd 420.00 4th 100.00 5th 230.00 6th 45.00 7th 4.76. I was told by netspend that I didnt need a police report,,but I let work devastated and went to the police station anyway. I have faxed over the dispute paper. Now Im just waiting on my money. I honestly believe this was a person that works for netspend. who else has my account information to transfer money to another account. And all of a sudden my alerts was deactived.That was done so why the transasctions was being made. I wouldnt be alerted. Im so angry right now I have bills to pay and I cant wait for 45-90 days to get my money.

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Complaint author: missy

Offender: Netspend

Country: USA
State: All USA
Address: po box 2136 austin texas
Phone: 18778147664
Site: [email protected]

Category: Miscellaneous

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