Complaint information
  • Author: Rainbowbrite
  • Date: 11.16.2011
  • 0
 (Votes #: 0)
11.16.2011 - Complaints / Reviews / Scam Reports

This is a Complaint / Review about

This website is falsely advertising the fact that they are affiliated in some way with the postal service and they are trying to help you in your move by changing your address for you over the internet for a "small fee of $6.99". While I thought this would be a wonderful thing and me going to the postal office would be one less thing to do, they charged my card a $6.99 fee three times and they also charged my card an additional fee of $29.95 for god knows what!

I contacted them and to my dismay, I spoke with someone whom barely spoke english and would not transfer me to a supervisor when I asked. She claimed the supervisor was unavailable after about a three second pause. That is not enough time to contact a supervisor.

After being on the phone with her and asking her to transfer me multiple times, she told me that my card was actually declined ad no payments went through. After speaking with her a little longer she confessed that only 2 charges went through but she could only refund me one of them.

I let her know that I wanted all of my charges back and she kept protesting. In the end I let her know that I was going to contact my bank and have them deal with it. I called my bank and let them know and I am going through the process of recovery as we speak.

I hope my story helps anyone out that is thinking about going to because they definitely do not do what they claim and they are not affiliated with the postal office.

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Complaint author: Rainbowbrite


Country: USA
State: All USA
Phone: 18883754610

Category: Miscellaneous

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