Complaint information
  • Author: annoyed6765
  • Date: 05.30.2012
  • 0
 (Votes #: 0)

College Book Renter - Complaints / Reviews / Scam Reports
charged damage fee without reason

This is a Complaint / Review about College Book Renter.

I ordered a semesters worth of books from this company one of which was horribly damaged when i received it, the entire front cover was ripped almost completely off. I did not complain to the company at the time or ask for any sort of refund because the book was still usable. However when i returned my books i received an email saying that they were charging me $90 for a separate book that i did not in any way damage AT ALL. In fact i rented that book and ended up dropping the class early on in the semester but i didnt return the book early. I kept that book inside the shipping box the entire time i NEVER took it out. Its ridiculous to me that a company that claims to be fair would charge me for a book i did not even take out of the shipping box.

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Complaint author: annoyed6765

Offender: College Book Renter

Country: USA
State: Arizona

Category: Literature & Books

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