Complaint information
  • Author: Gradstudent1
  • Date: 07.6.2012
  • 0
 (Votes #: 0)
07.6.2012 - Complaints / Reviews / Scam Reports

This is a Complaint / Review about

I rented a book that had slight water damage in the back but damage was very marginal (book was still completely functional) hence I went the entire rental period without noticing. Sent it back exactly the way I received it, and they just charged my debit card for an arbitrary $105 without even authorizing payment b/c the book was "damaged" and "could no longer be rented." Total garbage and garbage people as well. Employees I presume were laughing in the background as I was inquiring about the charge. Very disrespectful and blatantly unprofessional. Would avoid this company if at all possible if I were you.

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Complaint author: Gradstudent1


Country: USA
State: All USA

Category: Literature & Books

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