Complaint information
  • Author: suzy89
  • Date: 06.20.2012
  • 0
 (Votes #: 0)

Double Day Bookclub - Complaints / Reviews / Scam Reports
Refusing to cooperate

This is a Complaint / Review about Double Day Bookclub.

I signed up for them because i was expecting twins and thought it would be a good deal to have some childrens book via mail. I responded and declined all the featured selections they were wanting to send me. I called to be removed from the featured selection offers and the girl was very nice about it, said i was still to fulfill my obligation to purchase 2 more book at full price by Jan 1st 2013. Not a problem. I have 6 months to do so and i will. However, My issue is after not being sent any shipments because i was not on the featured selection and had not received any emails asking to accept or decline, I had a 44$ charge to my bank account that i did not authorize. I even went to the extent when i called originally to be removed from this option to changing my credit card number they have on file so it would come back un-payable there fore me not being charged. However, Don't ever give them ur number cuz when you change it they will still charge you the old card. So, now after being charged for books (i have NOT received) i am obligated to buy 2 more at full price and pay the fees to my bank for a charge on an account that i no longer use. So thank you doubleday bookclub for FML for another day...

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Complaint author: suzy89

Offender: Double Day Bookclub

Country: USA
State: Ohio
City: Columbus

Category: Literature & Books

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