Complaint information
  • Author: Hobreke
  • Date: 01.9.2013
  • 0
 (Votes #: 0)
01.9.2013 - Complaints / Reviews / Scam Reports
Stay away from this website

This is a Complaint / Review about

I wish I had read these reviews before placing my orders.

I must say that I really like the selection of fabrics presented on the website. They have many organic cottons, and at reasonable prices. Unfortunately, costumer service really sucks.

So far I've placed 4 orders. every time they arrive very late, and I don't receive any confirmation or receipt online.

the first time I ordered swatches and fabrics, and after waiting a long time, I've received half of the fabrics ordered. If they had told me that some of the fabrics were out of stock, I would have replaced them with other colors.

Anyway, I wanted to believe in them, and I placed other orders after that.

I've received 2 other orders (arrived late) and the fabrics were there, but so wrinkled that I couldn't even smooth them completely with my iron.

Finally, I placed an order for faux leather in December. Again, I've never received by email and confirmation, and I found the box on my porch after coming back from vacation. I ordered 2 fabrics, a glue gun and glue sticks for the gun. When I've opened it, I've discovered that the beautiful floral chocolate faux leather that I've ordered was not there, replaced by a hideous cheap blue fleece never ordered. and the glue sticks, by Martha Stuart, were replaced by a mat pad, unsealed, basically by another random Martha Stuart's item. the receipt lists all the items I ordered, but not the ones inside the box. I've just written them and I will be waiting for a reply, but that was my last order. such a shame for a website with apparently a very good selection of fabrics.

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Complaint author: Hobreke


Country: USA
State: All USA

Category: Internet & Web » Online Scam

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