Complaint information
  • Author: Figere
  • Date: 12.27.2012
  • 0
 (Votes #: 0)
12.27.2012 - Complaints / Reviews / Scam Reports
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This is a Complaint / Review about

I booked a hotel for 2 nights in Germany 2 months in advance. 6 days before the stay I received an email from Venere telling they acknowledged my cancellation! However neither did I cancel the booking neither did I access my reservation details. The hotel subsequently gave my room to another person so I ended up without a place to stay, and unable to book somewhere else as it was a busy week end. In spite of multiple emails, the customer service never got back to me.

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Complaint author: Figere


Country: USA
State: All USA

Category: Internet & Web » Online Scam

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