Complaint information
  • Author: swwags
  • Date: 11.16.2011
  • 0
 (Votes #: 0)
11.16.2011

Mercantila.com - Complaints / Reviews / Scam Reports
Nightmare company

This is a Complaint / Review about Mercantila.com.


I purchased a pool table lamp and when it arrived, i cut open the box to check for damage. Be aware that they recommend you open the package on arrival to check for damage. Once you do, you will be charged the 25% restocking fee and shipping both ways. Also, the package was plain cardboard with no indication of the product. The only thing printed on it was the word "Glass" which of course it wasn't.

To my surprise, the lampshades were metal, meaning light could not pass through, only down. Since I needed to also light the room, this wasn't the product for me. I called to return it. Price paid $265 - less their restocking fee for opening the clear tape - less shipping both ways = $127 returned to me. If you have any chance of returning the item - buy from someone who doesn't take half your money when you return.


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Complaint author: swwags

Offender: Mercantila.com

Country: USA
State: All USA

Category: Internet & Web » Online Scam

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