Complaint information
  • Author: Luke
  • Date: 11.17.2011
  • 0
 (Votes #: 0)
11.17.2011 - Complaints / Reviews / Scam Reports
Bad service

This is a Complaint / Review about

This company is unbelievable. I tried to cancel a account I had with them and after going through their cancellation page, the notification I received was 'cancellation successful.' If you do not enter the correct login name and password it still says 'cancellation successful, ' not like normal businesses that say 'invalid user ID or password.' Im not sure if this is a deceitful way to rip you off or just a major overlook by them. If you send emails asking for cancellation, they will reply, but not cancel your account. I was charged for 6 months of nearly $23 due to horrible customer service.

I sent emails to their support department on numerous occasions and even sent them copies of the emails and cancellation pages from their own web URL when I was asking for a refund. I never once used any of their services and yet they will not refund my money.

The first email I sent and cancellation request was 6/08 and they have finally canceled my account at 11/26/08 due to a final threatening email I sent them. I don't think the company is deceitfully ripping people off, but I do think that they are disorganized. This company must be owned by one individual that just doesn't get it. Maybe there are problems with their cancellation page and maybe giving them a full name that appears on a credit card isn't enough to get something canceled. I don't know, but the services and responses are not professional and a refund is out of the question, evne if no services were provided. Booo on this DRXMEDS for BAD SERVICE!

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about, press here.
Complaint author: Luke


Country: USA
State: All USA

Category: Internet & Web » Online Scam

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.