Complaint information
  • Author: Robert
  • Date: 02.16.2008
  • 0
 (Votes #: 0)

MPC Computers LLC. - Complaints / Reviews / Scam Reports
MPC-GATEWAY Mpc doing nothing about my 3 year warranty

This is a Complaint / Review about MPC Computers LLC..

Bought computer 7?22/07. This computer have a 3 year warranty and in home tech service. Dvd/cd player too slow. Went online to get phone numbers of Gateway found out Mpc. bought out Gateway. Well called the tech number and when I gave the tech the serial number he said I was not on thier system. Well he finally found my computer and checked out what kind of Dvd/Cd player I had in my model computer. Well he kept telling me they can't order my Dvd/Cd player right now because their system and Gateways were not fully hooked up yet. I think Mpc. took over Gateway October 2007. Tech told me if you don't hear from us in a few days call back. Sounds like a smoke screen to me. Well didn't hear from them so I called back like the first tech said. Second tech couldn't find my serial number again. After I told him my problem he looked to see if the first tech entered anything in their system about my problem..No he couldn't find anything. So he told he he will order one for me. The Tech also told me he couldn't guarantee that someone will send the unit to me. Well never received anything. This is a total rip off. 3 year warranty down the drain. Mpc is using the excuse about their system not being fully hook up to gateway!!. This is a poor excuse. Guess they want me to go away!! Fair warning if you got a Gateway? Good luck..Mpc will not help!

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about MPC Computers LLC., press here.
Complaint author: Robert

Offender: MPC Computers LLC.

Country: USA
State: Idaho
City: Nampa
Address: 906East Karcher Rd
Phone: 8004383343

Category: Internet & Web

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.