Complaint information
  • Author: Robert
  • Date: 03.1.2003
  • 0
 (Votes #: 0)

MSN Internet Access - Complaints / Reviews / Scam Reports
36 month subscription ripoff scam Worldwide

This is a Complaint / Review about MSN Internet Access.

I responded to a $400 rebate offer when I bought my computer in December of 1999. The offer gave me 30 days after the purchase of the computer to sign up with MSN Internet Access and get a $400 dollar rebate. Thirty eight months later, I tell MSN that I don't wish to renew my subscription. That I want to cancel. I'm told I have to pay a $35.00 cancellation fee because my 36 month subscription hasn't expired. An MSN representative told me that the subscription which I had to sign up for to get the $400 rebate didn't start until I cashed the check they sent me. I cashed the check in March of 2000. MSN claims my contract isn't fulfilled until May of 2003 so I have to pay a cancel-lation fee or stay with them until May of 2003.

I told them I don't owe them anything but they insist otherwise. I fulfilled my obligation by paying for 36 months worth of service. How is it that MSN can now legally extort additional money from me? Or must I pay $1000s of dollars to determine if what they are doing is legal? I'm being ripped off by MSN Internet Access.

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about MSN Internet Access, press here.
Complaint author: Robert

Offender: MSN Internet Access

Country: USA
State: All USA

Category: Internet & Web

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.