Complaint information
  • 0
 (Votes #: 0)
02.18.2013

JOHN SCHEEPERS, INC.
WON'T HONOR THEIR REPLACMENT PLANT GUARANTEE

This is a Complaint / Review about JOHN SCHEEPERS, INC..


I order A LOT of plants and bulbs and the like on-line, as I have MANY flower gardens throughout my yard/property. John Scheepers totally did me wrong when several of the Eremurus (desert candles/foxtail lillies) that I ordered - and paid a lot of money for - failed. Even though I made well-drained loamy soil by adding sand and a good humus mixture, covered them with only a few inches of soil and planted them in a very sunny area, I had TWO sets of the rootstock fail on me two years in a row. When I called to complain, I got the run-around. When I wrote e-mails about the problem, they got an poor attitude with me and actually accused me of trying to get over on them just to get some free replacements sent to me! What nerve. I will NEVER deal with this company or its affiliates again. VERY, VERY POOR CUSTOMER "SERVICE".


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Complaint author: MusicalDuet

Offender: JOHN SCHEEPERS, INC.

Country: USA
State: Connecticut
City: BANTAM
Address: 23 TULIP DRIVE
ZIP code: 06750
Phone: 800-567-0838
Site: WWW.JOHNSCHEEPERS.COM

Category: Internet & Web

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