Complaint information
  • Author: Zaliek
  • Date: 09.5.2012
  • 0
 (Votes #: 0)
09.5.2012 - Complaints / Reviews / Scam Reports
The quality for the price was terrible

This is a Complaint / Review about

CAVEAT EMPTOR. (buyers beware for those Latin nerds out there.) I am writing this because I am a person who believes in improving companies, especially those who seem to have potential. So far, my experience with Nasty Gal has been regretful. Out of the $360 dollars I spent two days ago on clothes I was very excited about only two items came out to be reasonable for their price and quality wise. That was the bra-lette and a lace shirt. One of my items was cancelled, unbeknownst WHY because online it says they are still available. When I contacted customer service, I was greeted with someone much less than friendly, who refused to provide me help besides helping me "re-order" the product, a task I could simply fulfill myself. But I am glad this item got cancelled because it is one less thing I need to return. The other dresses I was very excited about turned out to look nothing like what they do online, even before I put them on. Bottom line my experience wasn't satisfactory. The quality for the price was terrible; I could find better quality at Forever 21 for 1/4 the price. I am so upset with this company, and so annoyed at the fact that I spent so much money, and honestly it was just crap. I will not be shopping here in the future, and I've already told my friends who were excited about the "collection" to forget it. But, on a lighter not, I do wish the company good luck in the future. Maybe if they were less focused on their indie-ass "image" and put some thought into the clothes and the customers, they would be very successful.

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Complaint author: Zaliek


Country: USA
State: All USA

Category: Internet & Web

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