Complaint information
  • Author: confusedcustome
  • Date: 07.2.2012
  • 0
 (Votes #: 0)

ATT Uverse - Complaints / Reviews / Scam Reports
Billing Issue

This is a Complaint / Review about ATT Uverse.

I have had Uverse TV/Internet/Phone since June 2009, since July 15th less than a month after activating my service I have called ATT Uverse minimum 2x a month to either fix my bill or fix a service. My original bill should have been about 100$, I was ALWAYS charged well over 250$ for services, fees and taxes were the "reason" . Month after month I would call to fix the bill, have it adjusted, pay the amount due plus a 5$ over the phone payment fee. Every month since 2009, its now July 2012 and I am still getting charged for TV nad Phone services although they were cancelled back in the beginning of the year (march 2012) and again I have to call every month to adjust the bill for not having any TV or Phone.. I am on the phone yet again today because I have a balance of 254.98$ due for a MONTH of internet (42.99$ plan) and again am being transferred around because no one can seem to figure out whats going on. WORSE EVER SERVICE!

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Complaint author: confusedcustome

Offender: ATT Uverse

Country: USA
State: California

Category: Internet & Web

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