Complaint information
  • Author: Tina
  • Date: 01.27.2009
  • 0
 (Votes #: 0)
01.27.2009

WildBlue Internet Service
really bad service

This is a Complaint / Review about WildBlue Internet Service.


Stay away from WildBlue at all costs. The service is horrible, slow and ineffcient. We are trying to terminate the contract with no luck thus far, must pay remainder of contract and fees. Half the time we can't connect and the other half the site times out. If there is a flake of snow or drop of rain forget using the internet at all.

The speeds are slower than using dial up inspite of their claim to be faster than DSL. Has anyone had any success in terminating the contract without paying through the nose for it? We've already paid for alot of service time that we haven't received since it is down so often. They really sucked us in since we live out in a rural area with few choices of service, saying that this service would be perfect solution for our more remote area. We're trying to terminate without a hassle but looks like the PUC is the next step for resolution. Anyone have any luck or experience with termination?


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Complaint author: Tina

Offender: WildBlue Internet Service

Country: USA
State: Idaho

Category: Internet & Web

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