Complaint information
  • 0
 (Votes #: 0)
10.9.2008

Empire Carpets
Awful experience

This is a Complaint / Review about Empire Carpets.


I set up an appointment on-line through their website for an in-home quote. I had the ability to set up the time and day that I wanted them to come out to the house. It stated this is not your appointment time until you have been contacted to confirm. Soon after I received confirmation for the date and time via e-mail. It is like most service companies, a 2-4 hour threshold. I took of work to be home the time that they said they would be there and they never showed up. I never received a phone call or a follow up email as to why they did not show.


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Complaint author: Anthony

Offender: Empire Carpets

Country: USA
State: All USA
Site: empiretoday.com

Category: Internet & Web

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