Complaint information
  • Author: slphil
  • Date: 01.18.2014
  • 0
 (Votes #: 0)
01.18.2014

Hughesnet internet - Complaints / Reviews / Scam Reports
Horrible horrible service and internet. Stay away!!! - satellite internet

This is a Complaint / Review about Hughesnet internet.


I was promised 10 MBPS internet service by Hughesnet and signed up for a year. After install, I was getting less than 1 MBPS which isn't even dial up speed. I called for technical support and spent over three hours with them trying all sorts of things over and over. Finally I got tired and angry and demanded a supervisor. The person I talked to said it was their fault but there was nothing that could be done. So I asked to cancel my service and they said there would be a $400 early termination fee for breaking the contract. I told them the broken contract went both directions because they weren't delivering the speed I was promised. But they would not budge. I was so furious that I cancelled the service, paid the fee, and told them I would trash their business to everyone who would listen. So now I'm fulfilling my third pledge to them.
Read this review and the other bad reviews on here and stay far, far away from this bunch of thieves called Hughesnet!


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Complaint author: slphil

Offender: Hughesnet internet

Country: USA
State: All USA

Category: Internet & Web

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