Complaint information
  • Author: Karen
  • Date: 02.16.2008
  • 0
 (Votes #: 0)

Eye Glass World - Complaints / Reviews / Scam Reports
Outlandish pricing and bad customer service

This is a Complaint / Review about Eye Glass World.

I went to Eyeglass World on Feb.3,2008 to get their promotional sale of buy one pair of glasses and get 2 free. I recieved my eye exam and proceeded to pick out my frames. I picked out 2 sets of frames and 1 set for sun glasses. By the time it all added up I spent over $500. The order for my glasses was placed on Feb.3,2008 and I was just called today to pick up my glasses. Only 1 pair was in. It seems like for $500 that I should have gotten them quicker. Little did I know until after they were ordered how outlandish that price was.

In reality I really paid for all three pairs of glasses. Plus have had to wait for them to come in. I even called 2 times to see if they were in and was told that they would call me when they came in. I work many hours and was trying to see if I could possibly be lucky and they would be in while I was in the area so I could pick them up. Not once when I called did anyone say "I'm sorry for your wait" or anything. Just a rude "We'll calll you when they come in."

To me this seemed like false advertisement because I can't figure out where the free came in at. I sure didn't see it when I got the total. I had never purchased glasses before. I guess they could tell that when I walked in.

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Complaint author: Karen

Offender: Eye Glass World

Country: USA
State: Indiana
City: Greenwood
Address: 1298 N. U.S. Highway 31
Phone: 3178852020

Category: Health & Medicine

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