This is a Complaint / Review about Montel Williams Health Master.
Since ordering my Healthmaster in Dec. '09, I have been nothing but disappointed time and time again. First of all, I was billed 2xs on my credit card a week before xmas for the cost of two Healthmasters and after repeated calls to customer service the error was not corrected until after xmas. After receiving it in mid-Jan. '10, the motor broke in early-March '10 and to date, I have not received the replacement motor. Customer service has collected the shipping amount but I have not received a replacement and each time I call I am told it is on back order and we will move your name up to the top. I really think I am not going to receive a replacement at this point. It is a shame that equipment bearing Montel Williams name is not handled better than this. Honestly, I wish I had never purchased this item from online. In the future, I will purchase these items in a store where I can actually touch the items and return it in person.
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Offender: Montel Williams Health Master
Country: USA
State: All USA