Complaint information
  • Author: Unhappy Roote
  • Date: 11.18.2011
  • 0
 (Votes #: 0)
11.18.2011

Monarch Dental - Complaints / Reviews / Scam Reports
Do not ever go there

This is a Complaint / Review about Monarch Dental.


DO NOT GO TO MONARCH DENTAL IN LAYTON, UTAH - HORRIBLE SERVICE!

I scheduled a root canal appt in Apr and it took four weeks before I could be seen. The first appt the dentist performed a partial root canal and I was told to "come back in two weeks to give it some time to heal before completing the root canal". Earliest appointment was six weeks out, HAD to book it. The day of my appointment I called to ensure I was still being seen because I didn't receive the standard "reminder call" and I was told that I was "not" scheduled...matter of fact they didn't show me scheduled at all?! Hmm, I only had a partial root canal done six weeks ago WTF so of course they earliest they could take me was two weeks out...THAT appointment was cancelled due to an emergency the Dr. had, rescheduled again (now it's the end of June) and THIS appointment got cancelled because they were not going to be in the office...Fed up at this point and in pain since April, I called my insurance company told them the scenario to see if I could have another Endodontist COMPLETE my root canal and find out that Monarch had billed the insurance company for a FULL root canal and I was maxed out on deductible (fishy I know)!! Needless to say I had my root canal completed by a REAL professional (Wayment Endodontics) in August and I had to pay out of pocket fees, and am now fighting to get my refund from Monarch since they "claimed" to have completed the root canal.


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Complaint author: Unhappy Roote

Offender: Monarch Dental

Country: USA
State: All USA

Category: Health & Medicine

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