Complaint information
  • Author: Anna
  • Date: 02.18.2009
  • 0
 (Votes #: 0)

LA Fitness
Awful company

This is a Complaint / Review about LA Fitness.

i've been paying on this membership since I lived in Portland, 3 years at 10 bucks a month ($300), I wasn't allowed to cancel nor get a refund when I moved 100 miles away - within a month of getting the membership. When asked to speak with a manager, I was told a call back would be performed, to no avail. Upon calling today, I was told my membership would be canceled but there was no way to refund any of the monies that I had paid into it, including the pending payment on my acct for this month. Furthermore, when trying to contact someone via their online services, it directs you NOT to a corporate customer service number, but to the branch itself. With this company it is virtually IMPOSSIBLE to get a MANAGER on the phone. Who is trying to get clientele with great customer service? Obviously, NOT LA FITNESS!

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Complaint author: Anna

Offender: LA Fitness

Country: USA
State: All USA

Category: Health & Medicine

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