Complaint information
  • Author: CanadianLisa
  • Date: 01.22.2014
  • 0
 (Votes #: 0)

groupon - Complaints / Reviews / Scam Reports
Groupon over-charged my credit card and never delivered products - Earpieces and Diamond Earrings

This is a Complaint / Review about groupon.

In the beginning of December, I purchased diamond earrings for my daughter for Christmas. Guaranteed 12 day delivery. I emailed after the 12 days and was told they might be a bit late. I told my daughter I had ordered them and they might be a bit late. She was so excited about the earrings, she said it was OK. They never arrived and Groupon refunded me on the 9th of January. My daughter was so dissappointed. Groupon gave me a $25 credit for the inconvenience of them arriving late, but I had to use it by the end of December. I purchased earpieces for my Grandma and forgot to change the shipping address (it was still my daughters). I remembered 4 hours later and emailed them and they told me it was too late to change the order. They had a 2 hour window. The earpieces show delivered, but we never received them and Groupon charged my Visa the full price without the credit even though the credit was applied when I purchased the items. I would never trust Groupon again and am embarrassed I told anyone about them. They have terrible customer service and the have over-charged my Visa.

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about groupon, press here.
Complaint author: CanadianLisa

Offender: groupon

Country: USA
State: All USA

Category: Health & Medicine

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.