Complaint information
  • Author: frannyhjrt
  • Date: 10.28.2013
  • 0
 (Votes #: 0)

AFLAC - Complaints / Reviews / Scam Reports
ALFAC for Business Accident Policy - Accident Policy

This is a Complaint / Review about AFLAC.

After sitting on my sons claim for 2 weeks, the Aflac Business Department, decides that I only get $100 for Joseph's ACL surgery. When I asked to speak to a supervisor I was told they would call me back within 48 hours. They stated that since the original MRI only stated possible tear, I need an additional MRI that states there was a tear. The operative report stating that there was a tear and that it was replaced isn't good enough. According to customer service they paid me $100 for the surgery itself, really $100 that's pathetic. They didn't pay me for the knee brace or crutches that I sent documentation for. They didn't pay me for airfare or lodging, surgery was in WA I'm in AK, which I submitted receipts for. Nor did they pay me for the ACL tear or the menisucus tear.

I have had AFLAC (indivudual) for years and had no issues what so ever. Claims were always paid quickly and correctly. I hate that they made my employeer go to a differenct division.

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about AFLAC, press here.
Complaint author: frannyhjrt

Offender: AFLAC

Country: USA
State: All USA

Category: Health & Medicine

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.