Complaint information
  • Author: Silverdeering
  • Date: 12.11.2012
  • 0
 (Votes #: 0)
12.11.2012

SalesForce.com - Complaints / Reviews / Scam Reports
Did not deliver what was promised.

This is a Complaint / Review about SalesForce.com.


I signed a contract with Salesforce.com im May of 2010 for 50 users of Salesforce.com Enterprise. I did this based on the conversations I had with my sales rep and my sales engineer. Needless to say they have not delivered what was agreed upon. First they said the system could be easily changed to do web integration, it cost me an additional $10, 000 to do this. They said it could be easily adapted to do commissions for my rep and I had to build a separate system to complete this task. They told me our sales engineer would give me significant hours of support, we soon found out that they did not have the expertise to do what we needed. The system does not do what we were promised to this day, and it has been a great disappointment to me and my company. The technical support was also terrible. The only thing that Salesforce does well is collect their money. That is on time, not flexible, and as arrogant as they come.


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Complaint author: Silverdeering

Offender: SalesForce.com

Country: USA
State: New Hampshire
City: Londonderry
Site: tbn.us

Category: Games & Gaming process

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