Complaint information
  • Author: Judithgoldendoodle
  • Date: 11.11.2012
  • 0
 (Votes #: 0)
11.11.2012

Regcure Pro - Complaints / Reviews / Scam Reports
Scam

This is a Complaint / Review about Regcure Pro.


I purchased RegCure Pro on the internet and following is what I sent to their customer service dept.

I did not have a product registration issue. After my order for RegCure was processed, I got a screen that said the following:

Activate your new software by calling

(888) 288-9753

call toll-free Weekdays and Weekends

24 Hours

From this message It was my understanding that I needed to call this number to activate the software I had just purchased. A very aggressive lady came on the line and gave me the very bad news that all kinds of bad things were in my computer running "underneath" the virus protection that was installed on my computer. She obtained my permission to take over control of my computer and navigated to an area where she said all of the bad stuff was. She said I needed to spend $200 immediately and she would transfer me to a level 3 technician who would get my computer cleaned up. She advised that I should not use my computer until this was done & I would ruin my computer if I used it. When I said "no"she told me to take it to Best Buy or Staples and ask for a Level 3 Tech to clean it and it would cost me $500.00. She said she was a Level 1 technician. I asked her if she could just activate the RegCure (that is all I called for) and she said she had already done that. I hung up and ran the scan and every problem that had been discovered was fixed. How can this not be a scam? Do you think I need to take my computer for this extreme cleaning? Maybe I am the one who is in denial that something is seriously wrong -- my computer was new 2 months ago.


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Complaint author: Judithgoldendoodle

Offender: Regcure Pro

Country: USA
State: All USA

Category: Games & Gaming process

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