Complaint information
  • Author: Pedro Ferrari
  • Date: 08.19.2012
  • 0
 (Votes #: 0)
08.19.2012

Grammarly - Complaints / Reviews / Scam Reports
non-authorized billing/subscription

This is a Complaint / Review about Grammarly.


Having read about this online tool called Grammarly and being a teacher and translator; I decided to give it a try and registered for a trial period. Unsuspicious of the request for submitting my credit card details for information purposes as stated on the website, I filled out the registration form.

I used the service only on the day I registered and did not bother with it again. However, on 20 August, I received an email from [email protected] stating that they were billing me $ 139, 95 for a yearly subscription, which I did not authorize.

I wrote to them stating my surprise and concern and in the reply, they stated that they cannot refund me the money since I did not cancel my subscription-to-be. Instead, they themselves cancelled the subscription but yet are charging me $ 139, 95 for a yearly subscription but not supplying the service they are going to get paid for.

I cannot describe how indignant I am at such conduct and feel I have been scammed and am being defrauded of my money.

Sincerely


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Complaint author: Pedro Ferrari

Offender: Grammarly

Country: USA
State: California
City: San Francisco
Site: grammarly.com

Category: Games & Gaming process

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