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This gives government assistants a bad name

I wanted to get information on government funding. I did and then found that I was unable to contact them back. I then found another complaint about the same company, same amount of money taken(1.92), to be taken each month(56.00)if not canceled. I knew grants were difficult to come by, but this is ridiculous! This gives government assistants a bad name. I know I won't try to gain info on anything with them again. Even though I know its not really an issue with them. Its time to contact the bank and go through whatever it is that I need to do to stop them before I am 56.00 poorer.