Complaint information
  • Author: Mello44
  • Date: 11.14.2012
  • 0
 (Votes #: 0)
11.14.2012

JCPenny - Complaints / Reviews / Scam Reports
mattress warranty

This is a Complaint / Review about JCPenny.


In April of 2011 I bought a mattress set online for a reasonable price, service was good everything was delivered on time no problems.In September of of 2012 the mattress broke (a internal spring is sticking out of the corner)After they sent a tech out to confirm the mattress was broken, I never heard anything and had to begin chasing down people in order to get answers.Due to the downturn I was forced to file a BK.Now because of this they will not warranty this item that has a ten year warranty on it.I have been round and round with this company on to now hear that it's under corporate review which is what i have been hearing for the last month.This COMPANY prides itself on their customer service and refunding the customer at any expense unless it's a mattress set!!!(by the way I was told in the beginning of all this mess that i would have to purchase a new set in order to receive a refund on this set) NEVER will i purchase anything from this co again!!!


Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about JCPenny, press here.
Complaint author: Mello44

Offender: JCPenny

Country: USA
State: California
City: citrus he

Category: Furniture & Equipment

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^