Complaint information
  • Author: Humbert Garry
  • Date: 09.4.2008
  • 0
 (Votes #: 0)
09.4.2008

Simmons Beautyrest Mattress - Complaints / Reviews / Scam Reports
Never again

This is a Complaint / Review about Simmons Beautyrest Mattress.


Simmons, what a joke!! They do not honor their warranty. My top of the line Exceptional mattress failed in less than a year with two trough like depressions where we lay. This was deemed "normal compression" by Simmons. I am told the more plush and expensive the mattress, the more likely this is to occur... it is conforming to our bodies. I'm a disabled vet who can no longer use this very expensive piece of junk, can not afford to replace it and must now sleep on the couch or be forever unable to escape my mattress. What a pathetic excuse for customer service. They also told me I must now wait for at least 6 more months before filing another complaint, that I am sure they will also deny. Simmons is crap. Never again, never!!


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Complaint author: Humbert Garry

Offender: Simmons Beautyrest Mattress

Country: USA
State: All USA
Site: simmons.com

Category: Furniture & Equipment

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