Complaint information
  • Author: Matt Swain
  • Date: 09.4.2008
  • 0
 (Votes #: 0)
09.4.2008

Rooms to Go - Complaints / Reviews / Scam Reports
Nightmare

This is a Complaint / Review about Rooms to Go.


I have dealt with ROOMS TO GO three times... Every time is a NIGHTMARE!!! The only reason I go back is because all the other retailers around have prices out the A$$. I recently ordered three weeks ago 6 dining chairs, a China cabinet, and a dining table ($7, 000) which was supposed to be delivered the following day...RIIIIIGHT! Anyhow after the furniture was delivered TWO WEEKS later, every piece was DAMAGED. With the china cabinet, the glass was broken, with the chairs they had water damage, and with the table it seemed as if a forklift hit it going 40mph *extremely damaged and no where NEAR show room quality* by the way I HAVE NEVER HAD A PIECE FROM rooms to go THAT HAS EVER SHOWN UP AS SHOW ROOM QUALITY!!! Like I said earlier, the only reason I return to the store is because local retailers are twice the price... I GUESS YOU GET WHAT YOU PAY FOR!!! if you have the time and can deal with the headaches with ROOMS TO GO incredibly HORRIBLE customer service/delivery times phone lines, than buy with them because the prices are good, but NEVER expect to receive show room products the first time, IF NOT THE SECOND OR THIRD!!! I hope people have had better experiences with them than I have because it’s a great product for the money... If it was delivered in usable shape!!


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Complaint author: Matt Swain

Offender: Rooms to Go

Country: USA
State: All USA
Site: roomstogo.com

Category: Furniture & Equipment

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