Complaint information
  • Author: geeya
  • Date: 10.28.2013
  • 0
 (Votes #: 0)

The Brick lasalle,Quebec - Complaints / Reviews / Scam Reports
Brick Genuine leather couch - Toreno brown reclining sofa

This is a Complaint / Review about The Brick lasalle,Quebec.

I purchased a genuine leather sofa from The Brick in March of 2012.We were told it was real leather and in October of 2013 it began to peel.I had a hard time getting any resolution,repeatedly had to call the store and customer service when I was finally told that apparently genuine leather can peel,and they do not false advertise.I told them that I no longer was interested in their "leather"and wanted a fabric sofa instead.I found 1 that was 300.00 cheaper and was told that they would refund the difference and I would have to purchase another 5 yr warranty at my own cost.Customer service was horrible and communicating with the store was even worse.If you do decide to purchase anything from the Brick you should realize the quality of their merchandise and also know that they are not recognized by the BBB.

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Complaint author: geeya

Offender: The Brick lasalle,Quebec

Country: USA
State: All USA

Category: Furniture & Equipment

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