Complaint information
  • Author: cynd1231
  • Date: 11.13.2012
  • 0
 (Votes #: 0)

Pizza Hut - Complaints / Reviews / Scam Reports

This is a Complaint / Review about Pizza Hut.

On 10/13/2012 I placed an order via the website, total cost $45.50. Upon delivery I added a $5 tip for a total of $50.50 and signed the receipt for the credit/debit card. I monitored my account for the transaction to process to my account and discovered I was charged $95.50! As soon as I discovered the overcharge I contacted Pizza Hut and filed a complaint. I received a response on 10/26 with an apology for the "overcharge error" and was advised by the Regional General Manager that the overcharge would be refunded to me "ASAP". It has now been three weeks and I still haven't seen the refund process back to my account. I FIND THIS TO BE TOTALLY UNACCEPTABLE ON THE PART OF PIZZA HUT, first to overcharge my card and then to take so long to resolve this matter. My next correspondence will be to the Better Business Bureau and the Office of the Attorney General of South Dakota because as far as I'm concerned this constitutes fraud and theft. I have contacted Pizza Hut subsequent to their 10/26 communication to me but have had no further response from them. They have lost my business.

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Pizza Hut, press here.
Complaint author: cynd1231

Offender: Pizza Hut

Country: USA
State: South Dakota
City: Sturgis

Category: Foodstuff

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.