Complaint information
  • Author: Tina
  • Date: 07.23.2008
  • 0
 (Votes #: 0)

Sisley Italian Kitchen
They don't deserve our business

This is a Complaint / Review about Sisley Italian Kitchen.

Had a meal at Sisley's in Valencia. We needed to get going and told the waitress not bring us the dessert tray. She apologized and said that she had to or she would be fired. I asked her to explain and she said that it is company policy that a server be fired on the spot if they don't bring the dessert tray to the customer, even if the customer asks the server not to. The waitress also disagreed with the policy saying some customers didn't want sweets because they were watching their weight, some parents didn't want the kids tempted with something they didn't want the kids to eat, elderly that couldn't eat it, etc. The waitress even said that when they bring the tray of desserts, even if the customer says no I don't want any, they are required to go through and describe each dessert. The company is blatantly disregarding the wishes of their customers when they force something on them that they have made clear they don't want. There is no excuse for that. They don't deserve our business.

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Complaint author: Tina

Offender: Sisley Italian Kitchen

Country: USA
State: California
City: Valencia

Category: Foodstuff

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