Complaint information
  • Author: ojohnr
  • Date: 04.25.2012
  • 0
 (Votes #: 0)
04.25.2012

AT&T wireless
Shame on AT&T wireless

This is a Complaint / Review about AT&T wireless.


i have been with ATT since they were doing business under the name of Cingular. almost 20 years i have been a loyal customer. i just recently went for an upgrade for two phones and requested to lower my minutes from 1400 to 450, since i have 8632 roll over minutes (thats 143 unused hours). this is the main reason i was staying with ATT. service is okay at best, but internet is extremel slow compared to other service providers. i was told if i switch my plan, i will loose all my minutes. heck no. called and complainted to ATT customer service and spoke with several 'managers', at the end, nothing could be done to save by minutes.

i switched over to verizon....fuck you AT&T for not bending a few rules for me for being a customer for 20 years!!!


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Complaint author: ojohnr

Offender: AT&T wireless

Country: USA
State: California
City: los angeles

Category: Electronics and household app.

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