Complaint information
  • Author: Katie75
  • Date: 09.5.2012
  • 0
 (Votes #: 0)

P C Richard & Son - Complaints / Reviews / Scam Reports
pay full repair costs out of pocket,. Contacted GE and received the same results

This is a Complaint / Review about P C Richard & Son.

I purchased a GE side by side refrigerator and a warranty. Over a year later, ice began building up in the back of the freezer. Refrigerator no longer kept foods cold, and the freezer no longer kept foods frozen. Contacted P C Richard & Son several times; was told there was nothing they can do because the warranty expired?. They were not willing to work with me to resolve the issue(s) without my having to pay full repair costs out of pocket, . Contacted GE and received the same results|. I purchased a service agreement with Sears;. When the repairman checked the serial number, we discovered the refrigerator is over 10 years old!. This means that it was already over 6 years old at the time of my purchase in 2012'. PC Richard's salesman presented it to me as brand new!. Evidently, PC Richard is selling old products as new". I will never deal with them again!!

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Complaint author: Katie75

Offender: P C Richard & Son

Country: USA
State: New Jersey
City: Paramus

Category: Electronics and household app.

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