Complaint information
  • Author: daymcc
  • Date: 08.10.2012
  • 0
 (Votes #: 0)
08.10.2012

verizon wireless upgrade fee charges - Complaints / Reviews / Scam Reports
fee for upgrading phone

This is a Complaint / Review about verizon wireless upgrade fee charges.


Verizon now is charging an upgrade fee for upgrading your cell phone. My complaint is that they didn't notify anyone of this. When I went to upgrade, which I waited until they offered "deals" on their phones, at check out there was a 30 dollar upgrade fee. I call and spoke to two different people, they told me everyone is doing it and they are the lowest price. when I asked what this charge was for they said for additonal costs such as website learning; training... Just blows my mind that they can charge this fee. So to upgrade after being a paying customer for 10 years I have to pay over 100 a phone to upgrade and 30 each phone for upgrading. How is this possible not to mention I pay over 200 a month for 3 cell phones.


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Complaint author: daymcc

Offender: verizon wireless upgrade fee charges

Country: USA
State: Massachusetts
City: Everett

Category: Electronics and household app.

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