Complaint information
  • Author: Sue and John
  • Date: 08.3.2009
  • 0
 (Votes #: 0)
08.3.2009

Sears Kenmore Self-Cleaning Electric Range - Complaints / Reviews / Scam Reports
Heating element in oven overheated and would not turn off.

This is a Complaint / Review about Sears Kenmore Self-Cleaning Electric Range.


We have a Sears Kenmore SELECT CLEAN Self-Cleaning Electric Range purchased in 2000. Our 14 year old daughter was baking with my supervision. The cream puffs baked WAY TOO FAST, smelled horrible, and when we took them out, I noticed that the top (broiler) element was bright red?????? My daughter saw that the display on the digital read-out was blinking a code and she turned off the oven. When I opened the door, I was shocked to see that the top heating element was getting redder and hotter and it was not turning off. I turned off the circuit breaker and the oven remained hot for 2 hours. After this occured, I flipped the circuit breaker back on with the oven turned off, and it immediately started heating to red hot again on the top element only!!! I am aware that there are numerous complaints regarding the same situation and that Sears is NOT STANDING BEHIND THEIR PRODUCT!!! I am appauled, horrified and am ready to go all the way with this complaint. Our family could have been burned to death!!! Thank you for listening.


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Complaint author: Sue and John

Offender: Sears Kenmore Self-Cleaning Electric Range

Country: USA
State: Wisconsin

Category: Electronics and household app.

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