Complaint information
  • Author: Rick 911
  • Date: 11.17.2011
  • 0
 (Votes #: 0)

Sears- Kenmore - Complaints / Reviews / Scam Reports

This is a Complaint / Review about Sears- Kenmore.

third time sears has come out to fix our refrigerator, still not cooling.

first service call-- did nothing but chip away the ice buildup. please keep in mind that this is a new frost free refrigerator.

2nd service call- placed a after market heater into the drain tube because the ice build up continued. still not cooling.

3rd service call- still not cooling- placed aftermarket sealer around the ice maker hole and replaced the defrost controller.

each time this has happened we had to throw out food that had spoiled. we have this at it's coldest setting and can not get the fridge below 40 degrees. the tunnel between the freezer and refrigerator keeps filling up with ice, the prevents the cool air from getting to the lower section of the unit(refrigerator).

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Complaint author: Rick 911

Offender: Sears- Kenmore

Country: USA
State: Michigan
City: Port Austin
Site: [email protected]

Category: Electronics and household app.

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