Complaint information
  • Author: Brody Tomlinson
  • Date: 06.11.2008
  • 0
 (Votes #: 0)

Sears - Complaints / Reviews / Scam Reports
Terrible service

This is a Complaint / Review about Sears.

I purchased a Kenmore air conditioner system from Sears which is under warranty until 2013. The outside unit went out yesterday. I attempted to schedule an appointment and was told it would be 7 days for a repair man to come fix the unit. I was told there no exceptions to speed up the process. They must have only one person employed. How do you justify waiting for 7 days with 102 degree temperature? How do you tell your 82 year old mother that she is going to burn up with no air and not to mention I have company products in the home that will ruin when they get hot. Piss poor...

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Complaint author: Brody Tomlinson

Offender: Sears

Country: USA
State: All USA

Category: Electronics and household app.

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