Complaint information
  • Author: Edward Evans
  • Date: 11.15.2011
  • 0
 (Votes #: 0)
11.15.2011

Ed Evans - Complaints / Reviews / Scam Reports
NO HELP FROM AARP

This is a Complaint / Review about Ed Evans.


AARP endorses Consumer Cellular for seniors Sent e-mail to AARP AGENT Jessica GOAD she told me as not being a provider of the phone that AARP could not help me with the problem&--This is y I got a plan from CC due too AARP endorsen-- I took on the 300 min.plan with the FREE phone--which at the time I asked the agent if he though this phone would be OK for a senior to operate--He told me it was a super phone and I should enjoy it--Well I dislike this phone REAL small #'s Have trouble answering the phone can't hear it&Sent e-mails to consumer cellular about the phone no reply's--So I called -The first agent said he would sent out a package so I could return the phone to this date I"m still waiting for the package--I also called again-this time I asked for a supervisor the agent I talked to was Derrick M.told him I was a 70 year old senior and a veteran of the U.S. A.and told my story again- I needed the phone for a emergency use-He said to return the phone & get credit for it--told him I was on afixed income-- Charge the new phone to a credit card the activation fee and get a senior phone--then I asked if I had credit with them--he said yes but they do not charge the phone& activation fee to it--THEN I asked for his supervisor -- he told me the next person above him was the CEO of the company and I would not get a call from the CEO that he would not help me I JUST WANT A SENIOR PHONE WHAT'S SO HARD ABOUT GETTING THE PHONE? I do not want it free-- but can't pay the total amount in one month- Derrick said he couldn't HELP ME AT ALL WITH THIS. Send E-MAILS AGAIN TO AARP DID NOT ANSWER-- I called AARP ASKED for a supervisor-- Linda told me that the complaint dept would call me in the next 5 DAYs WELL I'M STILL WAITING FOR THE CALL I THOUGH AARP WAS BETTER THEN THIS&Guess they are to BIG to handle this-- SO I guess they do not need my business ED EVANS


Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Ed Evans, press here.
Complaint author: Edward Evans

Offender: Ed Evans

Country: USA
State: Connecticut
City: Enfield

Category: Electronics and household app.

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^