Complaint information
  • Author: Edward Evans
  • Date: 11.15.2011
  • 0
 (Votes #: 0)

Ed Evans - Complaints / Reviews / Scam Reports

This is a Complaint / Review about Ed Evans.

AARP endorses Consumer Cellular for seniors Sent e-mail to AARP AGENT Jessica GOAD she told me as not being a provider of the phone that AARP could not help me with the problem&--This is y I got a plan from CC due too AARP endorsen-- I took on the 300 min.plan with the FREE phone--which at the time I asked the agent if he though this phone would be OK for a senior to operate--He told me it was a super phone and I should enjoy it--Well I dislike this phone REAL small #'s Have trouble answering the phone can't hear it&Sent e-mails to consumer cellular about the phone no reply's--So I called -The first agent said he would sent out a package so I could return the phone to this date I"m still waiting for the package--I also called again-this time I asked for a supervisor the agent I talked to was Derrick M.told him I was a 70 year old senior and a veteran of the U.S. A.and told my story again- I needed the phone for a emergency use-He said to return the phone & get credit for it--told him I was on afixed income-- Charge the new phone to a credit card the activation fee and get a senior phone--then I asked if I had credit with them--he said yes but they do not charge the phone& activation fee to it--THEN I asked for his supervisor -- he told me the next person above him was the CEO of the company and I would not get a call from the CEO that he would not help me I JUST WANT A SENIOR PHONE WHAT'S SO HARD ABOUT GETTING THE PHONE? I do not want it free-- but can't pay the total amount in one month- Derrick said he couldn't HELP ME AT ALL WITH THIS. Send E-MAILS AGAIN TO AARP DID NOT ANSWER-- I called AARP ASKED for a supervisor-- Linda told me that the complaint dept would call me in the next 5 DAYs WELL I'M STILL WAITING FOR THE CALL I THOUGH AARP WAS BETTER THEN THIS&Guess they are to BIG to handle this-- SO I guess they do not need my business ED EVANS

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Complaint author: Edward Evans

Offender: Ed Evans

Country: USA
State: Connecticut
City: Enfield

Category: Electronics and household app.

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