Complaint information
  • Author: ussellbriantate
  • Date: 01.10.2014
  • 0
 (Votes #: 0)
01.10.2014

Extech Instruments - Complaints / Reviews / Scam Reports
Amazing service/support on electronic equipment

This is a Complaint / Review about Extech Instruments.


I recently had a malfunction on my water quality meter and urgently required a service. I contacted the service center and was told that I would receive a new unit free of charge. I work in South Africa and the unit was delivered within 3 weeks from the USA. Unfortunately, I gave the wrong unit number (my mistake) for my water quality meter and received the wrong unit. I then contacted the service center and asked if I could send the unit back. Their response was that I shouldn't worry and that they would replace the original unit free of charge. I received the unit today and am over the moon with the brilliant service provided by Extech instruments.


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Complaint author: ussellbriantate

Offender: Extech Instruments

Country: USA
State: All Country
City: USA

Category: Electronics and household app.

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