Complaint information
  • Author: happychawla
  • Date: 10.28.2013
  • 0
 (Votes #: 0)
10.28.2013

Samsung - Complaints / Reviews / Scam Reports
defected smart phone - samsung grand quattro i8552

This is a Complaint / Review about Samsung.


this mail send to Ms: ruchi jaiswal also in samsung CEO office

With reference to the above mail (with previous complaint no 8456888024. 9/9/2013) I

have been assured that, if i feel any problem i may contact you. further i would like

to inform you that i again faced the problem in my samsung handset's (Grand Quattro)

hardware within the same month. This time i am facing problem in headphone's keys as

it is working properly. On facing this preblem i rushed to your samsung service

center on 29/10/2013 they kept my devive for 5 days and returned back to me on

02/11/2013 at 7.00 pm assuring me that the problem has been solved, but still i faced

the same problem and immediately infromed your customer care at 9.00 pm same day

regarding the same but there is no results till today.

Now i would like to state that please replace my device as early as possible, as you

assured me that if i face any such problem in the device, the device will be

replaced.

Also i would like to inform you that if i will be harrassed like this i will not sit

peacefully and take a legal action against your company and lodge a complaint in

consumer court finally.


Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Samsung, press here.
Complaint author: happychawla

Offender: Samsung

Country: USA
State: All USA

Category: Electronics and household app.

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